General provisions

This Deposit Policy forms part of Tikitaka’s Terms of Service and governs all user deposits on the platform. The Company may modify this Policy in response to changes in agreements with financial institutions, payment solution providers, or applicable law. Updates take effect upon posting and continued use of the Tikitaka platform constitutes acceptance of the updated terms.

Deposit eligibility, minimums and limits

To participate in real‑money play, a User must hold an active Tikitaka account and have sufficient cleared funds. The minimum fiat deposit amount is 20 USD or the equivalent in the User’s account currency. The maximum deposit amount per transaction varies by payment method and jurisdiction and will be disclosed on the deposit screen prior to confirmation. Deposits below the stated minimum are not credited to the User’s account. The Company may impose additional daily, weekly, or monthly deposit limits per method or jurisdiction, and reserves the right to modify these limits at any time.

• Deposits must be conducted using the User’s personal payment methods; third‑party payments are not permitted unless explicitly authorized by the Company.
• The name on the payment method must correspond to the name registered on the User’s Tikitaka account.
• Deposits must be funded from lawful sources. The Company reserves the right to verify source of funds and to suspend deposits if concerns arise.

Accepted payment methods and currency handling

Deposits may be made using cards issued by major card networks, electronic wallets, or bank transfers, subject to availability in the User’s jurisdiction. Tikitaka accepts fiat currencies, including USD and EUR, among others. If the User’s payment account uses a different currency, the funds may be converted by the intermediary financial institution or wallet before being credited to the Tikitaka account. All currency conversions are performed by the payment provider, and the user remains responsible for any conversion costs charged by that provider. The platform will display applicable currency, rates, and deposit totals prior to submission for processing.

Processing times and funds availability

Deposited funds are credited to the User’s Tikitaka account within a reasonable time after deposit confirmation, subject to any additional verification requirements. Deposits may be delayed or temporarily held for security checks, regulator‑mandated monitoring, or further confirmation of the payment instrument. Users will be informed promptly of any extended processing time or required documentation.

Verification, AML and source of funds

The Company reserves the right to require additional identity verification for deposits and to verify the source and legitimacy of funds at any time. Such verification may be performed before, during, or after a deposit, and may include documentation or other evidence requested by the Company. Deposits may be blocked or reversed if verification cannot be completed satisfactorily or if suspicious activity is detected.

Bonuses and promotional deposits

The Company may, at its sole discretion, credit deposit bonuses or promotional funds to a User’s account. Such bonuses are subject to the terms and wagering requirements published at the time of issue and may be revoked if those terms are not satisfied. Bonus funds form part of the available balance and may be withdrawn in accordance with the applicable bonus terms and conditions.

Refunds and chargebacks

A chargeback reverses funds to the User’s account if the transaction is deemed void or fraudulent. The Company bears the loss for such reversals and may suspend or block the affected Tikitaka account. Refunds are initiated and executed by the Company within two (2) business days from receipt of a valid refund request and notification to the User. Refunds do not apply to services consumed instantly during gameplay, and refunds are issued by the Company independent of the issuing bank or payment processor.

Prohibited funds and compliance actions

Deposits derived from illicit activities are unlawful. The Company may request documentation to verify the origin of funds and reserves the right to freeze, withhold, or reverse deposits or related winnings where irregularities or non‑compliance are detected. Tikitaka may suspend or close accounts in cases of suspected AML violations or terms of service violations related to deposits.

Policy updates and user obligations

The Company may amend this Deposit Policy at any time. Notices, when required, will align with Tikitaka’s Terms of Service. Continued use of the platform after changes constitutes acceptance of the updated Deposit Policy.

Miscellaneous

Gambling can be addictive. Tikitaka promotes responsible gaming. Users are encouraged to set limits and seek help if needed.